🎃 Frequently Asked Questions

How long does shipping take?


Orders are generally processed within 1–2 business days, followed by an estimated 5–14 business days for standard delivery.

Is standard shipping free?


Yes! Standard shipping is free on eligible orders. Paid express shipping may also be available at checkout.

Where do you ship?


We currently ship to customers across the United States.

Where are your products shipped from?

Our products are fulfilled from different locations and factories depending on the product and availability. This means items from the same order may occasionally arrive in separate packages.

Can I track my order?

Yes. Once your order ships, you'll receive tracking information when it is available. Please allow some time for tracking to update.

What if my order arrives damaged?


Contact us as soon as possible at contact@creepycart.com with your order number and photos of the damaged item and packaging. We'll review the issue and help make it right.

What payment methods do you accept?


We accept the payment methods displayed at checkout. Available options may include credit/debit cards, PayPal, Apple Pay, Google Pay, and other supported payment methods, depending on what is enabled at the time of purchase.

Can I return my order?


Yes. Eligible items can be returned within 14 days of delivery. Please see our Refund & Returns Policy for the full requirements.

How can I contact Creepy Cart?

We're happy to help!

Email: contact@creepycart.com

Phone: +1 (505) 689-1412

Need more help?Contact Us